This English text is a non-binding translation provided for your convenience. The legally binding version of this Privacy Policy is the German version (Datenschutzerklärung).
For the management of the cookies and similar technologies used (tracking pixels, web beacons, etc.) and the related consents, we use the consent tool "Real Cookie Banner".
The legal bases for the processing of personal data in this context are Art. 6 (1) (c) GDPR and Art. 6 (1) (f) GDPR.
The provision of personal data is neither contractually required nor necessary for the conclusion of a contract.
Unless otherwise stated below, the provision of your personal data is neither required by law or by contract, nor necessary for the conclusion of a contract.
"Personal data" means any information relating to an identified or identifiable natural person.
Server log files
You can visit our websites without providing any personal information. With each access to our website, usage data is transmitted by your internet browser and stored in log data (server log files).
Collection and processing when using the contact form
When you use the contact form, we collect your personal data (name, e-mail address, message text) only to the extent that you provide it.
The data processing serves the purpose of contacting you. By sending your message, you consent to the processing of the transmitted data.
The processing takes place on the basis of Art. 6 (1) (a) GDPR with your consent.
You can withdraw your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until the withdrawal.
We use your e-mail address only to process your inquiry. Your data will then be deleted, unless you have consented to further processing and use.
Customer account
When opening a customer account, we collect your personal data to the extent specified there.
The data processing serves the purpose of improving your shopping experience and simplifying order processing.
The processing takes place on the basis of Art. 6 (1) (a) GDPR with your consent.
You can withdraw your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until the withdrawal.
Your customer account will then be deleted.
Data collection when writing a comment
When commenting on an article or post, we collect your personal data (name, e-mail address, comment text) only to the extent provided by you.
The processing serves the purpose of enabling commenting and displaying comments.
By submitting the comment, you consent to the processing of the transmitted data.
The processing takes place on the basis of Art. 6 (1) (a) GDPR with your consent.
You can withdraw your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until the withdrawal.
Your personal data will then be deleted.
Upon publication of your comment, the name and e-mail address you provided will be published.
In addition, your IP address will be stored when submitting the comment for the purpose of preventing misuse of the comment function and ensuring the security of our information technology systems.
By submitting the comment, you consent to the processing of the transmitted data.
The processing takes place on the basis of Art. 6 (1) (a) GDPR with your consent.
You can withdraw your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until the withdrawal.
Your IP address will then be deleted.
Collection, processing and use of personal data for orders
When ordering, we collect and use your personal data only to the extent necessary for the fulfillment and processing of your order and for processing your inquiries.
The provision of the data is necessary for the conclusion of the contract. Non-provision will result in no contract being concluded.
The processing takes place on the basis of Art. 6 (1) (b) GDPR and is necessary for the performance of a contract with you.
Your data will not be passed on to third parties without your express consent.
Excepted from this are only our service partners who we need to process the contractual relationship, or service providers we use within the framework of order processing.
In addition to the recipients named in the respective clauses of this privacy policy, these are, for example, recipients of the following categories: shipping service providers, payment service providers, ERP service providers, order processing service providers, web hosts, IT service providers and dropshipping retailers.
In all cases, we strictly observe the legal requirements. The scope of data transmission is limited to a minimum.
Käufersiegel rating system
We use on our website the Käufersiegel rating system of Händlerbund Management AG (Torgauer Straße 233 B, 04347 Leipzig).
After your order, we would like to ask you to rate and comment on your purchase with us.
For this purpose, we will contact you in the context of the contract execution, using the technical system of the provider of the Käufersiegel rating tool within the framework of order processing.
The processing takes place on the basis of Art. 6 (1) (f) GDPR based on the legitimate interest in truthful, verified reviews of our services.
You have the right, for reasons arising from your particular situation, to object at any time to processing of personal data concerning you based on Art. 6 (1) (f) GDPR by notifying us.
Your e-mail address will be used only for this purpose, in particular not for further advertising, and will not be passed on to other third parties.
The personal data stored in this context in the technical system of the Käufersiegel rating tool will be deleted 3 months after the delivery of goods recorded for review.
Use of the e-mail address for sending newsletters
We use your e-mail address independently of the contract processing exclusively for our own advertising purposes for newsletter mailing, provided you have expressly consented to this.
The processing takes place on the basis of Art. 6 (1) (a) GDPR with your consent.
You can withdraw your consent at any time, without affecting the lawfulness of the processing carried out on the basis of the consent until the withdrawal.
For this purpose you can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us.
Your e-mail address will then be removed from the distribution list.
Use of the e-mail address for sending direct advertising
We use your e-mail address, which we received in the context of the sale of goods or services, for the electronic transmission of advertising for our own goods or services that are similar to those you have already purchased from us, unless you have objected to this use.
The provision of the e-mail address is necessary for the conclusion of the contract. Non-provision will result in no contract being concluded.
The processing takes place on the basis of Art. 6 (1) (f) GDPR based on the legitimate interest in direct advertising.
You can object to this use of your e-mail address at any time by notifying us.
The contact details for exercising the objection can be found in the imprint.
You can also use the link provided in the advertising e-mail. No costs other than the transmission costs according to the basic tariffs will arise for this.
Transfer of the e-mail address to shipping companies for information about the shipping status
We pass on your e-mail address as part of the contract processing to the transport company, provided you have expressly consented to this in the ordering process.
The transfer serves the purpose of informing you by e-mail about the shipping status.
The processing takes place on the basis of Art. 6 (1) (a) GDPR with your consent.
You can withdraw your consent at any time by notifying us or the transport company, without affecting the lawfulness of the processing carried out on the basis of the consent until the withdrawal.
Use of an external ERP system
We use an ERP system for contract execution within the framework of order processing. For this purpose, the personal data collected in the context of the order will be transmitted to JTL-Software-GmbH, Rheinstr. 7, 41836 Hückelhoven, Germany.
Use of PayPal
All PayPal transactions are subject to the PayPal privacy policy.
Cookies
Our website uses cookies. Cookies are small text files that are stored in or by the internet browser on the computer system of a user.
When a user calls up a website, a cookie can be stored on the user's operating system.
This cookie contains a characteristic string of characters that enables unique identification of the browser when the website is called up again.
We use cookies for the purpose of making our offer more user-friendly, effective and secure.
Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services.
Some functions of our website cannot be offered without the use of cookies.
For these, it is necessary that the browser is recognized even after a page change.
We also use cookies on our website for the purpose of enabling an analysis of the surfing behavior of our site visitors.
Furthermore, we use cookies for the purpose of subsequently addressing site visitors with targeted, interest-based advertising on other websites.
The processing takes place on the basis of § 15 (3) TMG as well as Art. 6 (1) (f) GDPR based on the legitimate interest in the purposes mentioned above.
The data collected from you in this way is pseudonymized by technical means.
An assignment of the data to your person is therefore no longer possible.
The data is not stored together with other personal data of yours.
You have the right, for reasons arising from your particular situation, to object at any time to processing of personal data concerning you based on Art. 6 (1) (f) GDPR.
Cookies are stored on your computer. You therefore have full control over the use of cookies.
By selecting appropriate technical settings in your internet browser, you can prevent the storage of cookies and the transmission of the data they contain.
Cookies already stored can be deleted at any time.
However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.
Under the following links you can find out how to manage the cookies in the most important browsers (including how to deactivate them):
- Chrome Browser: https://support.google.com/accounts/answer/61416?hl=de
- Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
- Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
- Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Use of Google Analytics
We use on our website the web analysis service Google Analytics of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
The data processing serves the purpose of analyzing this website and its visitors.
For this purpose, Google will, on behalf of the operator of this website, use the information obtained to evaluate your use of the website, to compile reports on website activities and to provide further services to the website operator in connection with the use of the website and the internet.
The IP address transmitted by your browser as part of Google Analytics will not be combined with other Google data.
Google Analytics uses cookies that enable an analysis of your use of the website.
The information generated by the cookies about your use of this website is generally transmitted to a Google server in the USA and stored there.
IP anonymization is activated on this website. This means that your IP address is truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.
Your data may be transmitted to the USA.
For data transfers to the USA, an adequacy decision of the European Commission is in place.
The processing takes place on the basis of Art. 6 (1) (f) GDPR based on the legitimate interest in the needs-based and targeted design of the website.
You have the right, for reasons arising from your particular situation, to object at any time to processing of personal data concerning you based on Art. 6 (1) (f) GDPR.
For this purpose, you can prevent the storage of cookies by selecting the appropriate technical settings in your browser software; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.
You can furthermore prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link [https://tools.google.com/dlpage/gaoptout?hl=de].
To prevent collection by Google Analytics across devices, you can set an opt-out cookie.
Opt-out cookies prevent the future collection of your data when you visit this website.
You must perform the opt-out on all systems and devices used in order for it to be fully effective.
If you click here, the opt-out cookie will be set: Deactivate Google Analytics.
For more information on terms of use and data protection, please visit https://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/.
Use of the remarketing or "Similar Audiences" function of Google Inc.
We use on our website the remarketing or "Similar Audiences" function of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
This function serves the purpose of analyzing visitor behavior and visitor interests.
To carry out the analysis of website usage, which forms the basis for the creation of interest-based advertisements, Google uses cookies.
The cookies record visits to the website as well as anonymized data on the use of the website.
No personal data of website visitors is stored.
If you subsequently visit another website in the Google Display Network, you will be shown advertisements that are highly likely to take into account product and information areas previously called up.
Your data may also be transmitted to the USA.
For data transfers to the USA, an adequacy decision of the European Commission is in place.
The processing takes place on the basis of Art. 6 (1) (f) GDPR based on the legitimate interest in addressing website visitors with targeted advertising by displaying personalized, interest-based advertisements to visitors of the provider's website when they visit other websites in the Google Display Network.
You have the right, for reasons arising from your particular situation, to object at any time to processing of personal data concerning you based on Art. 6 (1) (f) GDPR.
For this purpose, you can permanently deactivate the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996?hl=de
Alternatively, you can deactivate the use of cookies by third parties by calling up the opt-out page of the Network Advertising Initiative at https://optout.networkadvertising.org/ and implementing the further information on opt-out mentioned there.
For more information on Google Remarketing and the associated privacy policy, please visit: https://www.google.com/privacy/ads/
Use of Google AdWords Conversion Tracking
We use on our website the online advertising program "Google AdWords" and, within this framework, conversion tracking (visit action analysis).
Google Conversion Tracking is an analysis service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
If you click on an advertisement placed by Google, a cookie for conversion tracking will be placed on your computer.
These cookies have a limited validity, do not contain any personal data and thus do not serve personal identification.
If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you clicked on the advertisement and were redirected to this page.
Each Google AdWords customer receives a different cookie. Thus, there is no possibility that cookies can be tracked via the websites of AdWords customers.
The information obtained with the help of the conversion cookie serves the purpose of creating conversion statistics.
In doing so, we learn the total number of users who clicked on one of our advertisements and were redirected to a page with a conversion tracking tag.
However, we do not receive any information that personally identifies users.
The processing takes place on the basis of Art. 6 (1) (f) GDPR based on the legitimate interest in targeted advertising and the analysis of the effect and efficiency of this advertising.
You have the right, for reasons arising from your particular situation, to object at any time to processing of personal data concerning you based on Art. 6 (1) (f) GDPR.
For this purpose, you can prevent the storage of cookies by selecting the appropriate technical settings in your browser software.
However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.
You will then not be included in the conversion tracking statistics.
You can furthermore deactivate personalized advertising for you in the advertising settings at Google.
Instructions for this can be found at https://support.google.com/ads/answer/2662922?hl=de
In addition, you can deactivate the use of cookies by third parties by calling up the opt-out page of the Network Advertising Initiative at https://optout.networkadvertising.org/ and implementing the further information on opt-out mentioned there.
Further information as well as Google's privacy policy can be found at: https://www.google.de/policies/privacy/
Use of Facebook Remarketing
We use on our website the remarketing function "Custom Audiences" of Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA; "Facebook").
This function serves the purpose of addressing website visitors with targeted, interest-based advertising in the social network Facebook.
For this purpose, the Facebook remarketing tag has been implemented on the website.
Via this tag, a direct connection to the Facebook servers is established when you visit the website.
This transmits to the Facebook server which of our pages you have visited.
Facebook assigns this information to your personal Facebook user account.
When you visit the social network Facebook, you will then be shown personalized, interest-based Facebook ads.
The processing takes place on the basis of Art. 6 (1) (f) GDPR based on the legitimate interest in the purpose mentioned above.
You have the right, for reasons arising from your particular situation, to object at any time to processing of personal data concerning you based on Art. 6 (1) (f) GDPR.
For this purpose, you can deactivate the remarketing function "Custom Audiences" here.
For more information on the collection and use of data by Facebook, your rights in this regard and possibilities for protecting your privacy, please refer to Facebook's privacy notice at https://www.facebook.com/about/privacy/.
Use of Google AdSense
We use on our website the AdSense function of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
This function serves the purpose of renting out advertising space on the website and addressing the website visitors with targeted, interest-based advertising on it.
By means of this function, personalized, interest-based advertisements from the Google Display Network are displayed to visitors of the provider's website.
Google uses cookies that enable an analysis of your use of the website.
The information generated by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there.
Google may transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google.
Google will under no circumstances associate your IP address with other Google data.
The processing takes place on the basis of Art. 6 (1) (f) GDPR based on the legitimate interest in the purpose mentioned above.
You have the right, for reasons arising from your particular situation, to object at any time to processing of personal data concerning you based on Art. 6 (1) (f) GDPR.
For this purpose, you can permanently deactivate the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996?hl=de.
You can furthermore deactivate the use of cookies by third parties by calling up the opt-out page of the Network Advertising Initiative at https://optout.networkadvertising.org/ and implementing the further information on opt-out mentioned there.
You can also prevent the storage of cookies by a corresponding setting of your browser software; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.
Further information and Google's privacy policy can be found at: https://www.google.com/policies/technologies/ads/, https://www.google.de/policies/privacy/
Use of the live chat system "Zendesk Chat"
We use on our website the live chat system of Zendesk Inc. (1019 Market Street, 6th Floor, San Francisco, California 94103, USA; "Zendesk").
The system serves the purpose of communication between you and us as the provider.
From this data, usage profiles can be created under a pseudonym.
Cookies are used for this purpose.
The cookies enable the recognition of the internet browser.
Your data may be transmitted to the USA.
For data transfers to the USA, an adequacy decision of the European Commission is in place.
Insofar as Zendesk transfers the data to other third countries for which no adequacy decision exists, this takes place on the basis of binding internal data protection regulations pursuant to Art. 47 GDPR.
The processing takes place on the basis of Art. 6 (1) (f) GDPR based on the legitimate interest in direct customer communication.
You have the right, for reasons arising from your particular situation, to object at any time to processing of personal data concerning you based on Art. 6 (1) (f) GDPR.
You can exercise the objection by preventing the storage of cookies through a corresponding setting of your browser software.
However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.
For more information on the collection and use of data by Zendesk, your rights in this regard and possibilities for protecting your privacy, please refer to Zendesk's privacy notice at https://www.zendesk.com/company/customers-partners/privacy-policy/.
Use of social plug-ins via "Shariff"
We use social network plug-ins on our website.
To keep control over your data, we use the data-protection-friendly "Shariff" buttons.
Without your express consent, no connections to the servers of the social networks are established and consequently no data is transmitted.
"Shariff" is a development by the specialists of the computer magazine c't.
It enables more privacy on the web and replaces the usual "share" buttons of social networks.
When you click on the buttons, a pop-up window appears in which you can log in with your data at the respective provider.
Only after this active login by you is a direct connection to the social networks established.
By logging in, you give your consent to the transmission of your data to the respective social media provider.
Among other things, your IP address as well as information about which of our pages you have visited will be transmitted.
If you are simultaneously connected to one or more of your social network accounts, the collected information will also be assigned to your corresponding profiles.
You can only prevent this assignment by logging out of your social media accounts before visiting our website and before activating the buttons.
The social networks named below are integrated using the "Shariff" function.
For more information on the scope and purpose of the collection and use of data and on your rights and possibilities for protecting your privacy in this regard, please refer to the linked privacy notices of the providers.
- Google+ of Google Inc. (1600 Amphitheatre Parkway, Mountain View, California, 94043 USA)
- Facebook of Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA)
- Xing of XING SE (Dammtorstraße 30, 20354 Hamburg)
Use of Facebook plug-ins
This website uses the plug-ins of the social network facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook").
When you call up pages of our website that contain such a plug-in, a connection is established with the Facebook servers and the plug-in is displayed on the page by communicating it to your browser.
This transmits to the Facebook server which of our pages you have visited.
If you are logged in as a member of Facebook, Facebook will assign this information to your personal Facebook user account.
When using the plug-in functions (e.g. clicking the "Like" button, posting a comment), this information will also be assigned to your Facebook account, which you can only prevent by logging out before using the plug-in.
If you do not want Facebook to directly associate the collected information with your Facebook profile, you must either log out of Facebook before visiting our website or use a "Facebook blocker" to prevent the loading of the Facebook plug-ins on our pages.
For more information on the collection and use of data by Facebook, your rights in this regard and possibilities for protecting your privacy, please refer to Facebook's privacy notices: https://www.facebook.com/policy.php
Use of the XING Share Button
This website uses the "XING Share Button".
When you call up this page, a brief connection is established via your browser to servers of XING AG ("XING") with which the "XING Share Button" functions (in particular the calculation/display of the counter value) are provided.
XING does not store any personal data of yours about the call-up of this page.
In particular, XING does not store any IP addresses.
There is also no analysis of your usage behavior via the use of cookies in connection with the "XING Share Button".
You can retrieve the current data protection information for the "XING Share Button" and supplementary information on this website: https://www.xing.com/app/share?op=data_protection
Use of YouTube
We use on our website the function for embedding YouTube videos of YouTube LLC. (901 Cherry Ave., San Bruno, CA 94066, USA; "YouTube").
YouTube is a company affiliated with Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
The function displays videos stored on YouTube in an iFrame on the website.
The option "Extended data protection mode" is activated.
As a result, no information about visitors to the website is stored by YouTube.
Only when you watch a video is information about it transmitted to YouTube and stored there.
For more information on the collection and use of data by YouTube and Google, your rights in this regard and possibilities for protecting your privacy, please refer to YouTube's privacy notices (https://www.youtube.com/t/privacy).
Use of GoogleMaps
We use on our website the function for embedding GoogleMaps maps of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
The function enables the visual representation of geographical information and interactive maps.
When pages in which GoogleMaps maps are embedded are called up, Google also collects, processes and uses data of visitors to the pages.
For more information on the collection and use of data by Google, please refer to Google's privacy notices at https://www.google.com/privacypolicy.html.
There you also have the option in the privacy center to change your settings, so that you can manage and protect your data processed by Google.
Your data may also be transmitted to the USA.
For data transfers to the USA, an adequacy decision of the European Commission is in place.
You have the right, for reasons arising from your particular situation, to object at any time to processing of personal data concerning you based on Art. 6 (1) (f) GDPR.
For this purpose, you must disable the JavaScript application in your browser.
However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent, such as the interactive map display.
Duration of storage
After complete processing of the contract, the data will first be stored for the duration of the warranty period, then taking into account legal, in particular tax and commercial law retention periods, and then deleted after expiry of the period, unless you have consented to further processing and use.
Rights of the data subject
If the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR: right to information, to rectification, to erasure, to restriction of processing, to data portability.
Furthermore, under Art. 21 (1) GDPR, you have a right to object to processing based on Art. 6 (1) (f) GDPR as well as to processing for the purpose of direct advertising.
Contact us if you wish. The contact details can be found in our imprint.
Right to complain to the supervisory authority
You have the right under Art. 77 GDPR to lodge a complaint with the supervisory authority if you are of the opinion that the processing of your personal data is not lawful.